After-Sales Service

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After-Sales & Service

Yolong will help the clients to find the most optimal solution for their needs with the smallest investment, and use the equipments sufficiently.
If you are interested in any products of us, please don't hesitate to contact us. We will give you all the details you need as soon as possible. It is free to making offers, technical guidance of our equipment.
All of our products are passed CE, ISO test. We can show you our qualification and certification. And we can provide the drawings to make you use our products well as quickly as possible.
OEM production is accepted. You can give us all you needs. We'll make our best efforts to make your satisfication.

Quality Assurance- Yolong has selected suppliers who provide with high quality stainless steel 304 or 316 for producing the equipment. In this manner, we ensure that from the material to the finished product our equipment is of top quality.
Throughout the products processing, we ensure that each set of equipment is handled with care and thoroughly testing so that any imperfections will be corrected.
Once the equipment has been fully manufactured, it will be in testing step. The testing step let our technicians ensure that each set of equipment is capable of performing at 100% without any failure. The tests are including but not limited to: high pressures, no leakage, temperature control, etc. Each test is performed at least five times.
After the testing step, we clean and package the equipment, and then transport it to the Qingdao port.

Free Installment - For the quotation of our equipment is FOB price, it is excluding the charges of door-to-door service. But, if necessary, we can appoint our technicians to install the equipment.
YoLong will supply the labor cost of the technicians to finish the installing and testing the plants work within 10 days and the expense will be free. The technicians will arrive at the destination on time as the user's requirement. 
If causing to the installation delay by the user's reason, beyond the 10 days, the user should pay USD 80/day for each person until the installing finished. 
At the shipping time YoLong will arrange the round-trip tickets and visa with the user's favor, this and the next accommodation is at the user's expense.


Free training - Or you can send your technician to our company to learn techniques.
Yolong will provide the technical knowledge about the equipment on the common problems and ways to solve them.
If anything does occur, you can contact us at any time and we will help you step-by-step on how to solve the problem.
You can call us or E-mail to consult any relevant questions since we have a special team of after-sale service. Also we can communicate online and solve the problems.

Service line: +86 536 808 5568
eMail: info@yolongindustrial.com
Skype: beer.machine


Our services are as follows:
 
> Service contract, according to customers needs and requirements.
 
> Service for the original spare parts & wearing parts.
 
> Field service: for Commissioning, for Preventive maintenance, for Repair.
   
> Remote service: plant optimization, training, troubleshooting.


We are looking forward to service for you, and thanks for your time!

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